IntamacUserGuidev2.2 20 | Biblioteca seguridad intamac

cause of false alarms. If you have a Linksys Wireless-G camera, please remember it is not designed for external use.

The settings of your equipment can have a large impact on how well your monitoring service operates.

Most cameras allow you to alter the motion sensitivity settings. As a guide you should start with all visible zones selected, and set the

Troubleshooting

Please refer to www.intamac.com/support for help guides and more detailed FAQ's on specific products and services.

Cameras - Motion Detection Sensitivity

you should try different sensitivity settings. For example, on the Linksys Wireless-G camera's `Options' page, you can change the sensitivity

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Alarms false alarms

the camera at or through windows, where there will be general activity and sudden light level changes. Light level changes are a regular

one specific sensor (zone) on your alarm system, try isolating it from the rest of your alarm for a few days to see if the false alarms stop.

False alarms from movement detectors (PIRs) on alarm systems can be common, and annoying. If you have a persistent false alarm from

Equipment Settings

camera to respond at medium sensitivity. However, this may be unsuitable in some applications, resulting in false activations. If this occurs

and deselect some areas of the image, thus reducing motion and light sensitivity. Please refer to the User Guide from your camera

For best results, position your camera indoors, facing the direction of anyone approaching (such as in a stairwell or corridor). Avoid pointing

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Cameras - Positioning

sensors if you have a DIY product. Refer to your installation manual, or speak to your installer.

manufacturer, or speak to your installer.

Think carefully about the positioning of sensors, including how any heat sources such as radiators or fires may affect them. Try moving